๐Ÿ›ก๏ธ Player Safety First

Responsible Gaming at Jili 111

At Jili 111, we believe gaming should always be fun โ€” never stressful, never harmful. We're committed to giving every Filipino player the tools, information, and support they need to stay in control and enjoy the platform safely. Kaya naman, we take responsible gaming seriously.

21+ Only โ€” Strictly Enforced on Jili 111
Our Commitment

Gaming Should Be Entertainment, Not Escape

Jili 111 is built for Filipino players who love the thrill of online gaming โ€” from the fast-paced action of Bird Catcher and Go Rush to the live dealer tables of Playtech Live and the spinning reels of Megaways. But we also know that for some players, gaming can become more than just entertainment.

Problem gambling is a real concern in the Philippines and across the world. That's why Jili 111 has built a comprehensive responsible gaming framework โ€” not just because it's required, but because we genuinely care about the well-being of every player on our platform, whether you're in Manila, Cebu, Davao, Quezon City, or anywhere else in the country.

Our responsible gaming tools are available to all registered Jili 111 players at no cost, at any time. We also work within the framework of PAGCOR's responsible gaming guidelines to ensure our platform meets the standards expected of a legitimate online gaming operator serving Filipino players.

Jili 111 operates in alignment with PAGCOR's responsible gaming standards. For national responsible gaming resources and support, Filipino players are encouraged to seek guidance from PAGCOR's responsible gaming programs.
21+
Minimum Age
Requirement
24/7
Support Team
Available
100%
Free Tools
For All Players
0
Tolerance for
Underage Play
Remember: Gambling is not a way to make money or solve financial problems. Every game on Jili 111 โ€” including Bird Catcher, Go Goal Bingo, Megaways, and Volleyball โ€” is designed for entertainment. Never chase losses, and always set a budget before you play.

Our Responsible Gaming Pillars

Six core commitments that define how Jili 111 protects every player on the platform.

Strict 21+ Age Policy

Jili 111 enforces a strict minimum age of 21 years for all players, in line with Philippine gaming regulations. Age verification is required at registration and during KYC checks. Any account found to belong to a minor is immediately closed and all funds are returned.

Player-Controlled Limits

Jili 111 gives you full control over your gaming activity. Set daily, weekly, or monthly deposit limits, session time limits, and loss limits directly from your account dashboard. These limits take effect immediately and can only be increased after a mandatory cooling-off period.

Self-Exclusion Tools

If you feel you need a break from Jili 111, our self-exclusion tool lets you temporarily or permanently close your account. Self-exclusion periods range from 30 days to permanent closure. During self-exclusion, you will not receive any marketing communications from Jili 111.

Reality Check Reminders

Jili 111's reality check feature sends you periodic notifications during your gaming sessions, reminding you how long you've been playing and how much you've spent. You can set the frequency of these reminders in your account settings โ€” a simple but effective way to stay grounded.

Activity Monitoring

Jili 111 uses automated systems to monitor player activity for signs of problem gambling behavior โ€” such as sudden increases in bet sizes, extended session lengths, or repeated loss-chasing patterns. Our team may reach out proactively if we identify a player who may need support.

Dedicated Support

Our responsible gaming support team is available 24/7 to assist Filipino players who have concerns about their gaming habits. Whether you're in Manila, Cebu, or Davao, you can reach us anytime via live chat or email. All conversations are handled with complete confidentiality.

How to Use Self-Exclusion

Requesting a self-exclusion on Jili 111 is straightforward. Here's how to do it in four simple steps.

1
Log In to Your Account

Sign in to your Jili 111 account using your registered credentials. If you're having trouble logging in, contact our 24/7 support team for immediate assistance.

2
Go to Account Settings

Navigate to your Account Settings and select the "Responsible Gaming" section. You'll find all available tools here, including deposit limits, session limits, and self-exclusion options.

3
Choose Your Exclusion Period

Select your preferred self-exclusion period: 30 days, 90 days, 6 months, 1 year, or permanent closure. We recommend choosing a period that gives you enough time to genuinely reflect and recover.

4
Confirm & Activate

Confirm your request. Your self-exclusion takes effect immediately. Your account will be locked, all marketing communications will stop, and your remaining balance will be processed for withdrawal.

Important: Self-exclusion requests on Jili 111 cannot be reversed before the chosen period expires. If you are in crisis or need immediate help, please contact our support team directly โ€” we are here for you around the clock, no judgment, no questions asked.

All Available Player Tools

Every Jili 111 player has access to these responsible gaming tools โ€” free, always-on, and easy to use.

Deposit Limits

Set a maximum amount you can deposit into your Jili 111 account per day, week, or month. Limits apply to all payment methods including GCash, PayMaya, BPI, BDO, and Metrobank.

Loss Limits

Cap the total amount you can lose within a set time period. Once your loss limit is reached, Jili 111 will automatically prevent further wagering until the period resets.

Session Time Limits

Set a maximum session duration. When your time is up, Jili 111 will notify you and, if you choose, automatically log you out to prevent extended unplanned play.

Cool-Off Period

Take a short break from Jili 111 without fully closing your account. Cool-off periods of 24 hours, 7 days, or 30 days are available and activate immediately upon request.

Self-Exclusion

Permanently or temporarily close your Jili 111 account. During self-exclusion, your account is locked, all bonuses are forfeited, and no marketing messages will be sent to you.

Gaming History & Statements

Review your full gaming history, deposit and withdrawal records, and session logs at any time from your Jili 111 account dashboard. Transparency is key to staying in control.

Know the Signs

Is Your Gaming Still Fun?

Problem gambling doesn't always look obvious. It can creep up gradually โ€” what starts as casual play on Jili 111 after work can slowly become something harder to manage. The good news is that recognizing the signs early makes it much easier to get back on track.

Ask yourself the questions on the right honestly. If you answer "yes" to two or more, it may be time to use Jili 111's responsible gaming tools or seek support. There's no shame in it โ€” reaching out is a sign of strength, not weakness.

Jili 111's support team is available 24/7 and all conversations are completely confidential. You can also reach out to PAGCOR's responsible gaming programs for independent, professional support available to all Filipino players nationwide.

Self-Assessment Checklist

Answer honestly. This checklist is for your own awareness โ€” no data is recorded.

Do you spend more money on gaming than you originally planned?
Do you find yourself chasing losses โ€” playing more to try to win back what you've lost?
Has gaming on Jili 111 or elsewhere started to affect your work, studies, or relationships?
Do you feel restless, irritable, or anxious when you're not able to play?
Have you borrowed money or sold belongings to fund your gaming activity?
Do you hide your gaming activity from family members or close friends?
Have you tried to cut back on gaming but found it difficult to do so?
If you answered "yes" to two or more of these questions, please consider using Jili 111's self-exclusion or cool-off tools, or contact our support team. You don't have to deal with this alone.

Responsible Gaming FAQs

Common questions from Filipino players about responsible gaming on Jili 111.

The minimum age to register and play on Jili 111 is 21 years old. This is strictly enforced through our registration process and KYC verification. Players who are found to be under 21 will have their accounts immediately closed and any deposits returned. This policy applies to all players across the Philippines, including those in Manila, Cebu, Davao, and Quezon City.

Log in to your Jili 111 account and go to Account Settings > Responsible Gaming. From there, select "Deposit Limits" and choose your preferred daily, weekly, or monthly cap. The limit applies to all payment methods including GCash, PayMaya, BPI, BDO, and Metrobank. Limits take effect immediately. If you want to increase a limit, a mandatory waiting period applies before the change is activated.

No. Once a self-exclusion is activated on Jili 111, it cannot be reversed before the chosen period expires. This is intentional โ€” the cooling-off period is designed to give you genuine time away from gaming. For permanent self-exclusion, the restriction does not expire. If you need to discuss your situation, please contact our support team at any time.

Yes. Jili 111 uses automated monitoring tools to flag patterns that may indicate problem gambling โ€” such as rapid increases in bet sizes, very long sessions, or repeated loss-chasing behavior. If our system or team identifies a concern, a member of our responsible gaming team may reach out to check in. This is done with care and without judgment. Your well-being always comes first.

Any remaining real-money balance in your Jili 111 account at the time of self-exclusion will be processed for withdrawal to your registered payment method โ€” GCash, PayMaya, BPI, BDO, or Metrobank. Bonus funds and pending bonus wagering requirements will be forfeited. Withdrawals are processed within the standard timeframe outlined in our Terms & Conditions.

Jili 111 encourages players who need professional support to reach out to PAGCOR's responsible gaming programs, which provide resources and referrals for Filipino players dealing with problem gambling. You can also speak to a licensed mental health professional or counselor. Remember โ€” seeking help is a sign of strength, and support is available across the Philippines, from Manila and Makati to Cebu and Davao.
๐ŸŒŠ Play Smart, Play Safe

Enjoy Jili 111 Responsibly

Jili 111 is here for the fun โ€” Bird Catcher, Go Goal Bingo, Playtech Live, Megaways, Go Rush, Volleyball, Darts, and more. Play within your means, use our tools, and reach out if you ever need support. Filipino players, 21+ only. Laro nang may responsibilidad.

21+ only  |  Self-exclusion available anytime  |  GCash ยท PayMaya ยท BPI ยท BDO ยท Metrobank